Digital Transformation Project

Since I’m under a Non-Disclosure Agreement I can only share the following details.

Role: User Experience Architect

Served as a User Experience Architect for a large full stack digital customer experience unification project using scaled agile development in 3 week sprints. Worked closely with the client counterparts, internal product owners and business analysts to ideate, develop, iterate, and finalize high quality wireframes to ensure an optimal user experience. Built interactive prototypes to display interactive experiences. Incorporated usability findings into designs. Interacted with visual design team, HTML team, scrum masters and development teams to ensure smooth delivery of the product each sprint.

Later returned to this large full stack digital customer experience unification project as a User Experience Architect. Worked closely with the Creative, Product Management and Client teams to lead complex design tracks and change requests that fulfilled business requirements, while ensuring an optimized user experience. Acted as a liaison between our Creative and PM teams and the client’s UX Research team to help schedule and produce prototypes for usability testing to get useful feedback to incorporate back into our designs.